ISO 20000 from e-certifications
e-certifications ISO 20000

ISO 20000

ISO 20000 is the Service Management System standard. It sets out the requirements for planning, installation, implementation, operation, monitoring, review, maintenance and improvement of an SMS for the service provider.

Benefits Of ISO 20000

  • Customer satisfaction
  • Appropriate start-up costs
  • Development of innovation and flexibility
  • Fame in the industry
  • Well maintained documentation, techniques & procedures
  • It's a part of legal requirements in many nations